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Zapals is a rather new shop which is located in China, Hong Kong, and Australia. They are offering a huge amount of items.
On the internet are many different and contractionary opinions about the products and service from Zapals.com. Customers mention the wrong processing times. In some cases Zapals state that they need two or three days for processing the order. However, in reality, this takes a few days more sometimes.
Another heard complaint is when you are eligible for a refund. In such cases, the refund can take slightly longer than they state on their website. These points are no big complaints, but they are certainly annoying for every customer.
A major pro is the fact that they react to every criticism (see for example Trustpilot). This attitude indicates their willingness to act well, even if you are not satisfied.
Zapals is a new shop, so it is for us. However, they are truly professional regarding our collaboration. And we are looking forward to ordering some example products from them.