Find the best prices from Chinese webshops

NewFrog.com is a webshop which offers far more than only electronics. Their shopping categories vary from Cell Phones to Apparel and from Computers to Sport products. The shop itself exist since 2009 and their headquarters is located in Ghuangzou. They are the outgrowth of a company which sold products through Amazon and Alibaba.

Newfrog Homepage

CompareImports Experience with Newfrog

The shop does not have anything special to offer, it’s just a regular shop with no exceptional traits. Which is certainly not a problem when the prices are low, or the quality of the products is good, or the delivery time is short, or the customer service is fantastic. And those latter points are all just plain, so there are no real reasons to buy from Newfrog. However, their assortment is still huge so maybe that’s their unique selling point.

One thing we really found obvious but could not find evidence for. Newfrog.com is in some ways a look-a-like from Banggood.com.

Pros

  • Big Assortment
  • Much Deals
  • Banggood Look-a-Like

Cons

  • Long Shipping Time
  • Fluctuating voice about their customer service
  • Tracking Code only after extra fee
Just take a look for yourself? Check Out Newfrog

Newfrog - Payment Methods

This is probably one of the few web shops where you don’t need to create an account to order your products (without an account you are not able to collect FrogPoints either).

At Newfrog you are able to pay with PayPal and credit cards from Visa or Mastercard. Besides those you can use online e-wallets like WebMoney and Qiwi Wallet.

Newfrog - Shipping & Delivery

Newfrog offers their customers “Shipping Insurance”. The costs for insurance are dependable on the value of the order. But on a purchase of $165 dollar, we had to pay around $7 dollar for the insurance. This insurance is only valid for lost or damaged received packages. Which is maybe a “Must Have” when buying at Newfrog, because their packaging is not always decent.

One major advantage is the free shipping option to almost every country with airmail. However, the disadvantages are the longer shipping times and the absence of a tracking number. If you need a tracking number you will have to choose “Register Airmail” and at the moment of writing the fee for that, are $1,70 dollar.

The other option is “Express Shipping”. Your package will be send with FedEx, UPS, EMS, DHL or TNT. You are not able to selected which of those postal services you want to use, and the costs are ridiculously high. But then you will have your package within 3-6 business days. Take into consideration that packages sent with express shipping are more often checked by the customs.

Newfrog - Returning & Warranty

Returning and warranty are one of the most difficult subjects when ordering from Chinese web shops. At Newfrog they will offer a “45-days policy” full refund guarantee. It’s not clear if you will have to pay the returning shipping fee yourself.

This returning policy is only valid in the first 45-days after arrival. The warranty policy of Newfrog is a bit vague. There are no real statements about their warranty behaviour. They only explain how you can “request for warranty”.

Newfrog - Customs & Tax

Newfrog.com does not offer extra services for dealing with the customs. But according to our knowledge if you want to avoid those you should always choose the regular shipping method. Newfrog state on their website that only 1% of the packages send with that method will have to pay import tax.

Newfrog - Point System

With the reward program from Newfrog you are able to collect “Frog Points”. The website is a bit unclear but you will get 1 Frog Point for every $1 dollar you spend. So for example, when you order a product from $15 dollar you will earn 15 Frog Points.

Eventually you could get discounts for your future purchases. 100 Frog Points is worth $1 USD. You are able to get up to 70% discount on the next item you will buy. The point system not only exist out of earning points when you buy a product from Newfrog. There are also extras when you write a review. Or just earn 50 FrogPoints with registering.

Newfrog - Warehouses

Newfrog.com does not offer any oversea warehouses. Which is these days a shortcoming, many customers are looking for shorter delivery times and avoiding the customs. Most customers from Newfrog are from the US, Russia and Australia.

Newfrog - Special Features

NewFrog does not have any outstanding “special features”. However, they are a complete webshop with all small features a web shop could have. With “Today Deals”, a newsletter, many promotions, coupon codes and a reward point system.

Newfrog - Conclusion

Newfrog.com is just a regular retailer from China with no real “special” things. Should you ignore this shop because of this? There is no reason to totally avoid NewFrog but there are certainly some disadvantages you should be aware of. Their customer service through email is not always that helpful. And their shipping times seem very long according to other shops. By contrast, their assortment is very large.

Newfrog - Coupons

Newfrog

House Decor-Up to 50% off and Coupon: Dec8

01/12/2017

Dec8
Newfrog

Home Essential Promotion, 15% OFF $40+ Coupon: HomeNF15

05/07/2017

HomeNF15
Newfrog

Newfrog.com

25/08/2017

Phone8
Newfrog

Hiking Essentials, Live Outside-Up To 45% Off

13/05/2017

Hi6
Newfrog

IP Cameras-Up To 51% Off

26/06/2017

IPC8
Newfrog

Mother'S DAY Special, Buy&Save More

15/05/2017

LoveMomNF10
Newfrog

SQ8 Mini DV Camera, 1080P Night Vision, 80% Off Now

30/06/2017

Car8NF
Newfrog

Car Audio, Up To 52% Off

18/06/2017

Audio8
Newfrog

Magical 3D Virtual Reality-Save Up To 55% Off

04/07/2017

3DNF8
Newfrog

Laughs Pranks, Best of Funny Gags: Up To 59% Off

13/06/2017

Pranks6
Newfrog

Baby Monitor, $5 OFF $40+@Newfrog

12/05/2017

BM5
Newfrog

Health Care Solution, Up To 56% Off

25/06/2017

Healthcare5
Newfrog

Mother'S DAY Special, Buy&Save More

15/05/2017

LoveMomNF5
Newfrog

Spring Break Special-Life Adventure, Up To 50% Off

30/06/2017

SpringNF
Newfrog

Precise Multifunction Manual Tool Set-39% Off and Coupon:TST5

31/07/2017

TST5
Newfrog

Today's DEALS, Up To 70% Off

03/07/2017

TDNF8
Newfrog

Cameras & Endoscope, Up To 60% Off

10/06/2017

Cam5
Newfrog

Stress Management Bracelet, Up To 44% Off

30/06/2017

SmartNF
Newfrog

April Hot Deals, Up To 63% Off

24/06/2017

April6
Newfrog

Mother'S DAY Special, Buy&Save More

15/05/2017

LoveMomNF3
Newfrog

4 x Man Shaver Razor Blade-56% Off and Coupon: SRB5

30/06/2017

SRB5
Newfrog

Fishing Gear-Up to 42% off and coupon: fish6

13/06/2017

Fish6
Newfrog

May, A-Z! New Arrivals Up To 30% Off

02/07/2017

Newmay8
Newfrog

Car Accessories

30/06/2017

CARS6
Newfrog

Illumination Decor, More Than 50% Off

31/05/2017

LightNF
Newfrog

MOTHER'S DAY SALE, 9% Off Everything

31/05/2017

Mother2017
Newfrog

Barbecue Season Special, $5 OFF $50+ Coupon

08/07/2017

Barbecue5
Newfrog

Best of Networking Gadgets, Up To 55% Off

31/05/2017

Network8
Newfrog

Faucets & Accessories, Up To 68% Off

13/06/2017

Faucets5
Newfrog

May Special, Wait For Summer

31/05/2017

Mayday9
Newfrog

Car Essential, Up To 63% Off

10/08/2017

Cares9
Newfrog

Multifunctional Automatic Stripping Pliers-Only US$3.39 and Coupon:AUT5+ Free Shipping

31/05/2017

AUT5
Newfrog

Happy Weekend! 45% Off Now

31/05/2017

hfweek8

Reviews

CI Crew / 22-03-2017, 15:12

+0 -0

2.5 "A fine store to order from. However, don't expect many extra features."

  • Assortment and many Coupons
  • Warranty, Shipping Fee

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