CNDirect is a Chinese shop which offers a wide range of products, mainly clothing, apparel accessories and small electronics. However, it is in the overall market still relatively unknown. But they still have to offer more than 50.000 different products.

Their main visitors are from Brazil, US, Mexico, and Russia. They exist since 2008 and changed their logo and shop recently. According to our figures, they are growing fast since that major change.

CNdirect Homepage

CompareImports Experience with CNdirect

It's weird, but there are still people which ask themselves the question: "Is CNDirect legit?". We have a good relationship with them and are very happy with their service.

We needed a refund once, after speaking with the chat support this was no problem. With a few days we had the money back in our e-wallet, if we wanted it back to our PayPal it would take somewhat (approx. 1 week) longer.

We ordered a TV-Box and multiple Phones, everything arrived in perfect state and took about 3/4 working weeks.

Pros

  • Good Customer Service Chat
  • Large Inventory
  • Many Pictures and Explanations (about sizes)
  • Clean Website

Cons

  • No Free Shipping Fee
  • Not Many Famous China Brands
  • Less Deals than Other China Shops
  • Need An Account To Order

User Reviews Score

2.8 / 5.0
1 Review(s)
Product Quality
40% Complete
2.0 Support
60% Complete
3.0 Shipping
40% Complete
2.0 Delivery
80% Complete
4.0

CNdirect Alternatives

DealExtreme logo

Famous Shop
Import Tax & Custom Insurance

Banggood logo

Multiple Warehouses
Lots of Gadgets
Best Customer Service

Payment Methods

They accept payment methods like PayPal, Bank transfer, and Western Union. We recommend using PayPal because you can enjoy the buyer protection and there are no extra costs involved.

Shipping & Delivery

The shipping costs are distinguished for all international customers depending on the type of delivery, address, and the weight of your parcel.

Returning & Warranty

You have the unconditional right to return your order within 15 days regardless of the reason. It does not matter if the product is faulty/incorrect or simply just because you are not satisfied. However, the drawback is that you will have to return to pay costs.

Customs & Tax

In the event of our order, which the goods had a value of approximately 50 dollars, it resulted in no problems at the customs. CNDirect declares its consignments very carefully but it is always possible that your package will be selected and controlled.

Warehouses

No oversea warehouses

Conclusion

CNDirect is for many an unknown shop. But that is certainly something to change. They are offering the same kind of products and quality like the larger shops.

However, there are some downsides to consider. They don't offer free shipping and have no oversea warehouses.

Another thing we noticed is the distribution of the products, their website seemed more for gadgets and electronics. However, they are selling in the majority clothing.

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User Reviews

CI Crew / 07-03-2018, 14:59

+0 -0
2.8

Buying here should be no problem. They are not that outstanding but if you can find what you are looking for don't hesitate.

  • The package was in an excellent state. However, it took a few weeks. At first, we needed our money back because of the wrong product. This was easily fixed with the customer service.
  • They don't have the newest products. We noticed that they keep trying to sell the failed and unsuccessful products to us.

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