Banggood is one of the largest online Chinese stores. They have one million visitors a day. Since 2006, Banggood.com is selling their products to customers abroad. They started their business on Ebay, Amazon, and AliExpress.
They know how to please new customers with excellent prices and customer service. They specialise in gadgets, RC Helicopters & quadcopters, smartphones and tablets. At the moment they have five offices, placed in Hong Kong, Shenzhen, Hangzhou, Yiwu and New York.
CompareImports Experience with Banggood
CompareImports is a fan of this online shop since years! They are a growing webshop and made some significant improvements in the past years. They offer an excellent support service with a response time of fewer than 24 hours.
Most of their prices are cheaper than other China stores and their shipping time is improved since they offer the "Priority Direct Mail" option. With the Priority Direct Mail, the duration of shipment is often less than ten business days. But, importantly there is no extra fee like customs duty anymore!
Unlike other shops they offer many products from great brands like Xiaomi, Doogee, UMI, SJCAM, DJI, Blitzwolf and more.You can find extra information about Banggood Network Technology Co. Ltd and their location at their offical company page.
- Customer Service
- Delivery Time
- Multiple Warehouses
- Priority Direct Mail
- Website is too Busy
User Reviews Score
The most used payment methods are Paypal and Mastercard, but you can even use Boleta, Visa, Webmoney, Ideal, Giropay, Qiwi, Yandex Money, Sofort, CashU and Wire Transfer. They do not offer an option to pay at the delivery. After your payment, you will receive an email with your order confirmation and a tracking number. For every payment, you will get some extra discount points which you can use for your next purchase.
Shipping & Delivery
They ship to almost to all countries in the world except China, South Sudan, Yemen, and Syria. They offer free shipping for their primary destinations, and the delivery time depends on which warehouses the products are shipped from.
From their Chinese warehouse they offer four different international shipping methods: Airmail and Register Airmail (7-25 business days), Priority Direct Mail (7-12 business days), EMS (7-15 business days worldwide), Expedited Shipping (5-8 business days worldwide). For a small extra cost, you can add a tracking number to follow your package. The Airmail and Register Airmail is free of charge.
The "Priority Direct Mail" is interesting. For a little price, the shipped package arrives quicker, and you do not have to pay customs duty. You can choose Priority Direct Mail in the following Countries: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Netherlands, Portugal, Spain, Sweden, United States, United Kingdom, Australia and Malaysia.
Delivery time from the local warehouses will take 3-6 business days in the UK and the USA. Other EU countries or other American countries will usually last 7-10 business days. Some countries do not have free shipping because they want to ensure that the products will be delivered without any defects.
Besides those latter options. They also offer a shipping insurance service in case your parcel will be damaged on arrival or lost in the shipping process.
Returning & Warranty
You can return the ordered product within three days after delivery or 30 days after shipment for any reason. Before returning the item, you should contact the customer service. Otherwise, they will refuse to handle it.
Defective products on arrival (DOA) should be announced within three days after delivery. They will cover the cost of the postage fee if the item is faulty due a manufacturing fault. Within three days the product should be returned. First, you need to be in touch with the customer service and make photos of the broken product.
They have a lot of different returning and refund policies for different product categories. For example, when buying a phone or a tablet there is one year warranty, but that's excluding the accessories. For batteries, covers etcetera there is a warranty of three months.
They will pay 50% of the return fee if the costs are more than $15 dollars. Alternatively, they will pay a servicing fee up to $40 dollars if you repair the product at a local phone/tablet shop.
Clothing and Apparel can be returned within 7 days after arrival for a full refund. If the size/color is different then from your ordered package, you will get a full refund or they will resend a new package for free.
If you have a urgent question about guarantee or your package, you can call their live chat feature.
Customs & Tax
Customers from the following countries can use the following service, Priority Direct Mail for a small extra fee. Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Netherlands, Portugal, Spain, Sweden, United States, United Kingdom, Australia and Malaysia.
Choosing the Priority Direct Mail from a China warehouse will guarantee that there will be no extra costs for customs. If you need to pay customs duty, Banggood will entirely refund the amount. When you order from the UK warehouse there is no extra fee when sending the request to a European country.
They offer various points and coupons for extra discounts. (small tip: subscribing to their newsletter will give you a $50 dollar discount code). The points can be converted into coupons or used for a direct checkout discount which could give a discount up to 15% percent! Points can be earned by writing a review or posting videos or pictures on their product pages. With the purchase of a product, you will get one point for every dollar. 100 points have a value of $1 dollar. Redeem the points during the checkout procedure.
They offer over 150.000 different products from five global warehouses. Located in Guangzhou, Shenzhen, Hangzhou, United Kingdom and one in the United States. Unlike other web shops, they offer many products from their US and UK warehouse.
They have an own forum and a blog with a lot of followers. Besides that, there is a preorder page where products can be bought during the pre-order period for an attractive price.
Brand Street is a page with some of the best Chinese brands. This page gives an easy overview of what kind of products a brand sells.
Many customers post a video review of their just bought product. Primarily in the section of RC Helicopters and Quadcopters. This extra information is precious when you are searching for the best buy.
You can download their App in the Apple store and the Play store. Download the App.
We recommend Banggood for their trustworthy reputation, great service, and good products. Their customer service is excellent and with the "Priority Direct Mail" products can be purchased without fear for any customs duty. Banggood.com offers many products in all their warehouses for cheap prices. Next to that, they offer many well-known Chinese brands. They indeed offer the best bang for your buck!
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Ordered some Cycle lights, got message after 5 days out of stock. bg offers a refund so I choose the refund. 2 week later I got my lights and bg didn't refund. all and all no problem.
- stock isn't Always uptodate
same product for different price for sale
The first review of Banggood is from our self (CI Crew). Banggood is an example for the other Chinese online stores.
- Good Prices, Fast Delivery and well-known Brands.
- They are developing, but their website is still a bit busy.