Banggood is one of the largest online Chinese stores. They have one million visitors a day. Since 2006, Banggood.com is selling their products to customers abroad. They started their business on Ebay, Amazon, and Aliexpress. Banggood knows how to please new customers with excellent prices and customer service. They specialise in gadgets, RC helicopters & quadcopters, mobile phones and fashion. At the moment Banggood has five offices, placed in Hong Kong, Shenzhen, Hangzhou, Yiwu and New York.

Banggood Homepage

CompareImports Experience with Banggood

CompareImports is a fan of this online shop since years! Banggood is a growing web shop has made some significant improvements in the past years. They offer an excellent support service with a response time of fewer than 24 hours. Most of their prices are cheaper than other China stores and their shipping time is improved since they offer the "Priority Direct Mail" option. With the Priority Direct Mail, the duration of shipment is often less than ten business days. But, importantly there is no extra fee like customs duty anymore!

Unlike other shops Banggood offers many products from great brands like Xiaomi, Doogee, UMI, SJCAM, DJI, Blitzwolf and more.

You can find extra information about Banggood Network Technology Co., Ltd and their location at their offical company page.

Pros

  • Customer Service
  • Price
  • Delivery Time
  • Multiple Warehouses
  • Priority Direct Mail

Cons

  • Website is too Busy
Just take a look for yourself? Check Out Banggood

Payment Methods

Banggood offers a lot of payment methods. The most used are Paypal and Mastercard, but you can even use Boleta, Visa, Webmoney, Ideal, Giropay, Qiwi, Yandex Money, Sofort, CashU and Wire Transfer. Banggood does not offer a pay on delivery. After your payment, you will receive an email with your order confirmation and a tracking number. For every payment, you will get some extra Banggood points which you can use for your next purchase.

Shipping and Delivery

Banggood ships to almost to all countries in the world except China, South Sudan, Yemen, and Syria. They offer free shipping for their primary destinations, and the delivery time depends on which warehouses the products are shipped from.

From their Chinese warehouse they offer four different international shipping methods: Airmail and Register Airmail (7-25 business days), Priority Direct Mail (7-12 business days), EMS (7-15 business days worldwide), Expedited Shipping (5-8 business days worldwide). For a small extra cost, you can add a tracking number to follow your package. The Airmail and Register Airmail is free of charge.

The "Priority Direct Mail" is interesting. For a little price, the shipped package arrives quicker, and you do not have to pay customs duty. You can choose Priority Direct Mail in the following Countries: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Netherlands, Portugal, Spain, Sweden, United States, United Kingdom, Australia and Malaysia.

Delivery time from the local warehouses will take 3-6 business days in the UK and the USA. Other EU countries or other American countries will usually last 7-10 business days. Some countries do not have free shipping because Banggood wants to ensure that the products will be delivered without any defects.

Besides those latter options. Banggood also offers a shipping insurance in case your parcel will be damaged on arrival or lost in the shipping process.

Returning and Warranty

Banggood has a policy for returning the product within three days after delivery or 30 days after shipment for any reason. Before returning the item, you should contact the customer service. Otherwise, they will refuse to handle it.

Defective products on arrival (DOA) should be announced within three days after delivery. Banggood will cover the cost of the postage fee if the item is faulty due a manufacturing fault. Within three days the product should be returned. First, you need to be in touch with the customer service and make photos from the broken product.

Banggood has a lot of different returning and refund policies for different product categories. For example, when buying a phone or a tablet there is one year warranty, but that's excluding the accessories. For batteries, covers etcetera there is a warranty of three months.

Banggood will pay 50% of the return fee if the costs are more than $15 dollars. Alternatively, they will pay a servicing fee up to $40 dollars if you repair the product by a local phone/tablet shop.

Clothing and Apparel can be returned within 7 days after arrival for a full refund. If the size/color is different from your order, Banggood will give a full refund or will resend a new package for free.

If you have a urgent question about guarantee or your package, you can call their live chat feature.

Customs and Tax

Customers from the following countries can use the following service, Priority Direct Mail for a small extra fee. Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Netherlands, Portugal, Spain, Sweden, United States, United Kingdom, Australia and Malaysia.

Choosing the Priority Direct Mail from a China warehouse will guarantee that there will be no extra costs for customs. If you need to pay customs duty, Banggood will fully refund the amount. When you order from the UK warehouse there is no extra fee when sending the request to a European country.

Point System

Banggood offers various points and coupons for extra discounts. (small tip: subscribing to their newsletter will give you a $50 dollar discount code). The Banggood points can be converted into coupons or used for a direct checkout discount which could give a discount up to 15% percent! Points can be earned by writing a review or posting videos or pictures on their product pages. With the purchase of a product, Banggood gives one point for every dollar. 100 points have a value of $1 dollar. Redeem the points during the checkout procedure.

Warehouses

They offer over 150.000 different products from five global warehouses. Located in Guangzhou, Shenzhen, Hangzhou, United Kingdom and one in the United States. Unlike other web shops, Banggood has many products in their US and UK warehouse.

Special Features

Banggood has an own forum and a blog with a lot of followers. Besides that, there is a preorder page where products can be bought during the pre-order period for an attractive price.

Brand Street is a page with some of the best Chinese brands. This page gives an easy overview about what kind of products a brand sells.

Many Banggood customers post a video review about their just bought product. Primarily in the section of RC Helicopters and Quadcopters. This extra information is precious when you are searching for the best buy.

Banggood got an App which you can get in Apple store and the play store. Download the App.

Conclusion

Banggood is a website which you always should consider. In summary, their customer service is excellent and with the "Priority Direct Mail" products can be purchased without fear for of customs duty. Banggood.com offers many products in all their warehouses for cheap prices. Next to that, they offer many well-known Chinese brands. Banggood indeed offers the best bang for your buck!

Banggood Coupons

Banggood

Xiaomi Mi Max ( 4+128G ), 15% off

10/03/2017

max128
Banggood

Ulefone Power ( 6050mAh ), 20% off

30/03/2017

power20
Banggood

Xiaomi Redmi Note 4 ( 3+32G ), 13% off

30/03/2017

notegrey

Reviews

Bas / 18-01-2017, 16:07

+0 -0

3.5 "Ordered some Cycle lights, got message after 5 days out of stock. bg offers a refund so I choose the refund. 2 week later I got my lights and bg didn't refund. all and all no problem."

  • Price
    Products
    EU warehouse
  • stock isn't Always uptodate
    same product for different price for sale

CI Crew / 10-01-2017, 15:08

+2 -0

4.5 "The first review of Banggood is from our self (CI Crew). Banggood is an example for the other Chinese online stores."

  • Good Prices, Fast Delivery and well-known Brands.
  • They are developing, but their website is still a bit busy.

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